Terms and Conditions

These terms and conditions explain the main rules that apply when you access or use FlipWager Casino’s website, create or use a player account, play games, take part in promotions, or use any related services we make available.

By visiting the site, registering an account, depositing, placing bets, or otherwise using the platform, you agree to follow these conditions of use. If you do not agree, please do not use the website or services.

This page is designed to set clear expectations - what you can expect from FlipWager Casino and what we expect from players - so the platform remains fair, secure, and responsibly operated.

Eligibility: Who Can Use the Platform

FlipWager Casino is intended for adults only.

To use the platform, you must:

• Be at least 18 years old, or the legal gambling age in your jurisdiction (whichever is higher)
• Have the legal right to access and use online gambling services where you are located

It is your responsibility to ensure that online gambling is lawful for you in your country, state, province, or territory. We may restrict or block access from certain countries or regions and may refuse registration or service where we reasonably believe access is not permitted.

Creating an Account: Simple Rules That Protect Everyone

To use real-money services, you’ll need to register a player account. When you register, you agree that:

• The details you provide are accurate, complete, and kept up to date
• Your account is opened in your own name and for your personal use
• You will not create more accounts than we allow (for example, multiple accounts to claim offers more than once)

We may ask you to confirm or update your information at any time, especially if your account activity, payment method, or personal details change.

Verification and Identity Checks (KYC)

To protect players and meet regulatory and security standards, FlipWager Casino may request verification before allowing certain actions such as withdrawals, higher deposit limits, or changes to account details.

Verification may include requests for documents or information that confirm:

• Your identity and age
• Your address or country of residence
• Ownership of a payment method used on the account
• Source of funds or other details where appropriate

If requested, you agree to provide the information within a reasonable time. Until verification is completed, some features may be limited, and transactions may be delayed for review.

Account Security and Proper Use

You are responsible for keeping your login credentials private and secure. Any activity completed through your account is treated as authorized by you, unless we determine there is clear evidence of a security issue outside your control.

Your account is personal and must not be:

• Shared with anyone else
• Transferred, sold, or gifted
• Used on behalf of another person

If you believe someone has accessed your account without permission, contact support as soon as possible using the details in the Contact section below.

Deposits, Withdrawals, and Account Balances

FlipWager Casino offers a range of payment options, which may include Bank Transfer, Visa, MasterCard, Interac, Skrill, Neteller, PaySafeCard, MiFinity, Flexepin, CASHlib, CashtoCode, and cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), and Tether (USDT). Availability can vary by location, currency, provider rules, and internal risk checks.

Key points to understand:

• Minimum and maximum limits may apply to deposits and withdrawals
• Processing times can vary depending on the payment method, verification status, and review requirements
• Withdrawals may be reviewed before approval to help prevent fraud, chargeback abuse, and unauthorized activity
• We may carry out reasonable checks before processing transactions, including verification and payment method confirmation

Your displayed balance may include real funds and bonus funds, if applicable. Bonus funds are typically subject to bonus terms and may not be withdrawable until requirements are met.

Bonus Offers: Extra Terms Apply

Bonuses, free spins, cashback, and promotional offers can be a great addition to gameplay, but they always come with bonus terms. By opting in to a promotion, entering a bonus code, or using any bonus funds, you agree to the rules attached to that specific offer.

Common bonus conditions may include eligibility limits, game restrictions, wagering requirements, time limits, and maximum cashout rules. Always review the promotion’s specific rules before participating.

Based on current promotional structures, examples may include:

• Welcome Deposit Bonus (Code: WELCOME100) - 100% up to €1000, minimum deposit €20, wagering 35x bonus, valid for 30 days, eligible games: slots and scratch cards
• No Deposit Free Spins (Code: FREE20SPINS) - 20 free spins on Starburst, wagering 40x winnings, valid for 7 days, maximum cashout €100
• Weekly Reload Bonus (Code: RELOAD50) - 50% up to €200, minimum deposit €30, wagering 30x bonus, valid for 14 days, eligible games: all slots
• Weekend Free Spins (Code: WEEKENDSPINS) - 50 free spins on Book of Dead, minimum deposit €25, wagering 35x winnings, valid for 48 hours
• Weekly Cashback - 10% up to €100, wagering 5x cashback amount, calculated Monday to Sunday

General bonus rules that may apply unless stated otherwise:

• Bonuses are typically non-sticky (bonus funds are separate from real funds and may be forfeited)
• Promotions may require opt-in and/or a bonus code
• Maximum cashout from bonus play may be limited (often up to 10x the bonus amount, unless a promotion states a different cap)

If we reasonably believe a bonus has been claimed or used in a way that conflicts with the promotion rules, we may remove the bonus and related winnings tied to that misuse.

Games, Features, and Access Can Change

We work to provide reliable access to games and services, including content from multiple software providers. However, game availability and platform features can vary based on:

• Your location and local restrictions
• Device and browser compatibility
• Scheduled maintenance
• Updates, supplier changes, or technical issues

We may add, remove, suspend, or limit any game, promotion, feature, or section of the site at any time. We do not guarantee that any specific game, provider, payment method, or promotion will always be available.

Fair Play Standards: What’s Not Allowed

Using FlipWager Casino means playing fairly and using the platform for lawful entertainment purposes. Prohibited behavior includes, but is not limited to:

• Fraud, deception, or providing false information
• Collusion or coordinated play intended to gain an unfair advantage
• Chargeback abuse or attempts to reverse legitimate transactions
• Bonus abuse (for example, using multiple accounts or tactics designed primarily to extract bonus value outside intended play)
• Attempts to manipulate games, promotions, or platform systems
• Using unauthorized software, scripts, bots, automation tools, or methods that interfere with normal gameplay
• Allowing another person to use your account

These rules exist to protect the integrity of games and to keep the platform fair for all players.

When We May Limit Service or Close an Account

We aim to act reasonably and proportionately. However, to protect players, the platform, and regulatory obligations, FlipWager Casino may take action where we believe it is necessary - including when rules are broken or verification is incomplete.

Actions may include:

• Refusing or restricting service in certain cases
• Placing withdrawals or transactions on hold while checks are completed
• Removing promotions or bonus funds linked to misuse
• Suspending or closing an account when there is a reasonable basis to do so

If an account is closed, any handling of remaining balances will follow applicable rules, including verification requirements and reviews for irregular activity.

Mistakes, Malfunctions, and Technical Problems

From time to time, technical issues may occur, such as interrupted sessions, delayed updates, display errors, incorrect bonus awards, or game malfunctions.

If an error results in an incorrect balance, incorrect payout, or an outcome that is clearly inconsistent with normal operation, we reserve the right to correct the mistake and adjust account records in a fair and reasonable way. Where possible, we will investigate issues using logs and system data to understand what happened and apply an appropriate resolution.

Responsible Gaming Comes First

Gambling should be treated as entertainment, not as a way to make money. We encourage players to stay within their limits and take breaks when needed.

Responsible gaming tools or options may be available on the platform, such as limits or exclusions. You can also find additional guidance on our Responsible Gaming page.

Ownership of Site Content and Branding

The FlipWager Casino website, including its design, logos, branding elements, text, software components, and original materials, is owned by the operator and/or its licensors.

You may not copy, reproduce, republish, distribute, or commercially exploit site content without written permission, except where this is allowed by applicable law for personal, non-commercial use.

Third-Party Providers and External Services

Some parts of the platform may be provided or supported by third parties, such as game studios, payment processors, identity verification services, and hosting or security partners.

Because these services sit outside our direct control, their availability and performance may be affected by their own operational limits, outages, or policies. We may update or change providers over time to improve service and security.

Liability: Practical Limits

We take reasonable steps to operate the platform safely and professionally. However, FlipWager Casino is not responsible for losses or damages caused by circumstances outside our reasonable control, including:

• Interruptions, delays, or failures in networks, devices, or internet access
• Unsupported devices, outdated browsers, or user-side configuration issues
• Third-party service failures (such as payment providers)
• Events such as severe outages or other force majeure situations
• Misuse of the platform, including account sharing or failure to keep credentials secure

Nothing in these site terms is intended to limit rights that cannot be limited under applicable law.

“As Is” and “As Available” Service

The website, games, and services are provided on an “as is” and “as available” basis. While we work to keep the platform stable and secure, we cannot promise uninterrupted access, constant availability, or error-free operation at all times.

Updates to These Site Terms

We may update these terms from time to time to reflect changes to the platform, operations, legal requirements, or security practices.

The latest version published on the website applies from the date it is posted, unless we state otherwise. We recommend checking this page periodically, especially before making a deposit or opting in to a promotion.

Other Policies You May Need to Review

These service terms should be read alongside other relevant policies on the FlipWager Casino site, including:

• Privacy Policy
• Bonus-specific rules and promotion pages (where applicable)
• Cookie Policy, AML/KYC information, and other operational notices (where available)

If there is a conflict between these general conditions of use and a specific promotion’s rules, the promotion rules typically apply to that promotion.

Contacting FlipWager Casino

If you have questions about these terms, your account, or how the platform works, our support team is available through:

• Live chat (when available on the site)
• Email: support@flipwager.com
• FAQ section (available on the website)

By using FlipWager Casino, you’re agreeing to play responsibly, keep your account secure, and follow the platform rules designed to protect fair play. We aim to keep these terms clear and practical so you always know where you stand when using the site and its services.